Responsible Gaming
at 63bet
63bet is more than just an online casino — we're a platform that genuinely cares about the well-being of every Filipino player on our platform. Gaming is meant to be fun, thrilling, and entertaining. When it stops being those things, we want to be the first resource you turn to.
This page outlines everything 63bet does — and everything you can do — to make sure your gaming experience on our platform stays healthy, controlled, and enjoyable for the long term.
What 63bet Does to Protect You
Responsible gaming isn't an afterthought for us — it's built into how 63bet operates. Here are the core pillars of our player protection program.
PAGCOR-Licensed & Regulated
63bet operates under the authority of PAGCOR — the Philippine Amusement and Gaming Corporation. Our responsible gaming policies are not optional add-ons; they are mandatory conditions of our operating license. Every player protection tool we offer meets or exceeds PAGCOR's minimum standards for licensed online gaming operators in the Philippines.
Strict Age Verification (21+)
Every player who registers on 63bet must complete mandatory KYC (Know Your Customer) identity verification. We require a valid Philippine government-issued ID — such as a PhilSys national ID, passport, driver's license, UMID, or voter's ID — to confirm that every player is at least 21 years of age, as required under PAGCOR regulations.
Self-Exclusion Program
If you feel you need a break from gaming, 63bet's self-exclusion tool lets you suspend your account for a set period — from 30 days up to a permanent exclusion. During self-exclusion, you will not be able to log in, deposit, or receive any promotional communications from 63bet. The tool is accessible directly from your account dashboard, anytime.
Spending & Loss Limit Controls
Every registered 63bet player can set personalized deposit limits and loss limits on a daily, weekly, or monthly basis. Once a limit is set, it takes effect immediately. If you want to increase a limit, a mandatory 72-hour cooling-off period applies — giving you time to reflect before raising your caps. Decreasing a limit takes effect immediately.
Reality Check & Session Alerts
63bet can send you periodic reality check notifications during your gaming sessions — reminding you how long you have been playing and how much you have deposited and wagered in that session. You can configure these alerts to appear every 30, 60, or 90 minutes. It's a small nudge that can make a big difference in staying in control.
24/7 Support in English & Filipino
Our support team is available around the clock via live chat directly on the 63bet platform. They are trained to assist players who have responsible gaming concerns, help activate account restrictions, explain available tools, and refer players to professional counseling resources. Whether you're in Manila, Cebu, Davao, or anywhere in the Philippines — help is always one message away.
Warning Signs of Problem Gambling
Problem gambling can affect anyone — from casual bingo players in Quezon City to sports bettors following the PBA in Cebu. It often develops gradually. Recognizing the early warning signs is the most important step toward getting help.
Remember: Gambling should always be entertainment — not a way to earn income, recover losses, or escape from problems. If it has become those things for you, please use our self-exclusion tools or contact our support team today.
Spending more money or time gambling than you originally planned, even after telling yourself you would stop.
Chasing losses — continuing to play in an attempt to win back money you have already lost.
Gambling with money that was budgeted for essential expenses — rent, food, utilities, school fees, or family needs.
Feeling anxious, irritable, or restless when you are not gambling, or when you try to cut back.
Hiding your gambling activity from family members, friends, or colleagues.
Borrowing money or selling personal items to fund gambling sessions.
Neglecting work, school, family responsibilities, or personal health because of time spent gambling.
Feeling that gambling is the only way to relax, escape stress, or feel a sense of excitement and purpose.
Take a Moment to Check In
This short self-assessment is not a diagnostic tool, but it can help you reflect on your relationship with gambling. If you answer "yes" to several of these questions, we encourage you to use our player protection tools or reach out to our support team.
Have you ever gambled with more money than you could afford to lose?
Do you find yourself thinking about gambling when you should be focused on something else — work, school, or family?
Have you ever lied to someone close to you about how much time or money you spend gambling?
Do you feel the need to gamble with increasing amounts of money to feel the same level of excitement?
Have you ever tried to stop or cut down on gambling but found it difficult to do so?
Has gambling ever caused significant stress, conflict, or financial hardship in your personal life?
If you answered yes to any of these: Please consider activating one of the player protection tools available in your 63bet account dashboard — or contact our 24/7 support team via live chat. You can also reach us at [email protected]. You are not alone, and help is available.
How to Use 63bet's Player Protection Tools
All responsible gaming tools are built directly into your 63bet account. No need to contact support first — you can activate them yourself in just a few taps.
Log In to 63bet
Access your account via the 63bet Login page. All responsible gaming settings are available once you are signed in to your verified account.
Go to Account Settings
Navigate to your Account Dashboard and locate the "Responsible Gaming" section. This is where all player protection tools are centralized.
Choose Your Tool
Select the tool you need — deposit limit, loss limit, session time limit, reality check reminder, cooling-off period, or self-exclusion. Each tool has clear instructions.
Confirm & It Takes Effect
Most restrictions take effect immediately. Limit reductions and self-exclusions are instant and cannot be reversed within the chosen time frame — by design.
Need help activating a tool? Our 24/7 live chat support team can walk you through every step. They can also activate restrictions on your behalf if you prefer not to navigate the settings yourself. Contact us at [email protected] or via live chat on the platform. All responsible gaming requests are handled with complete confidentiality.
Responsible Gaming FAQs
Enjoy 63bet Responsibly
63bet is here for the thrill of the game — bingo, slots, fishing games, blackjack, live casino, and sports betting. Play within your means, use our protection tools, and remember: gaming is entertainment. Must be 21 years or older to play. PAGCOR-licensed and regulated.